Privacy

You can browse every trade, state and wage page without an account and without telling us who you are. An account is needed only to keep a plan and to reach products you have bought. We do not sell personal information, and we do not ask for income, immigration status or date of birth.

Public pages need no sign-in. Like most websites, the service records the technical requests needed to serve pages and to keep the site working and secure.

• Your email address, which identifies your account.
• Your display name, if you provide one.
• Your plan: the state and trade you selected, an optional goal you typed, your planning checklist, and the records you save.
• A role marker that controls whether you can reach the administrative area. Ordinary customer accounts never have administrative access.

Sign-in is handled by the platform's authentication service. Passwords are never stored by Ceird AI in a form we can read.

The guide is available to signed-in users, and it is counted against your account so that the daily allowance is applied per person.

When you ask a question, the question and the published records relevant to it are sent to an AI model so that an answer can be written. The guide has no ability to browse the internet and no ability to change any record.

To stop a double-click or a retry from using up your allowance, we store a scrambled (one-way hashed) fingerprint of your most recent question, not the question itself. The most recent answer is held briefly so that an identical repeat can be returned without asking the model again, and it is cleared once that short window closes. Your questions are not published anywhere.

Payments are processed by Stripe. Card details are entered on Stripe's systems and are never seen or stored by Ceird AI.

We keep the minimum needed to give you access to what you bought and to handle refunds: which product you bought, which version of it, the amount and currency, the payment status, your entitlement to the download, and the Stripe references that connect the purchase to your account.

Product files are held in private storage, not on the public web. A download link is generated for you on request and expires shortly after it is issued. Access to a product follows your account, so a refund or a revoked purchase ends access to the file.

We send the emails needed to run the service: account verification and password reset messages when you ask for them, and a receipt when you buy a product. Your purchase is also always listed in your account, so it does not depend on an email arriving.

We do not sell, rent or trade personal information. Information is handled by the service providers that make the site work: the hosting and database platform, the authentication service, Stripe for payments, the AI model provider that writes guide answers, and the email delivery service. Each receives only what its part of the service requires.

We may also disclose information where we are legally required to do so.

Plan data and saved items are kept while your account exists. Purchase records are kept for as long as needed to evidence the transaction, to keep your access working and to meet accounting and tax obligations. The short-lived guide answer cache clears on its own within minutes.

You can remove saved items at any time in your dashboard, and you can change your selected state, trade and goal there. To have your account and the plan data attached to it deleted, email support@ceirdai.com from the address on the account. Records we are required to retain for tax or accounting purposes are the only exception, and we will tell you if that applies.

The service is intended for adults planning a career. We do not knowingly collect information from children. If you believe a child has created an account, contact us and it will be removed.

Access to your plan and purchases is restricted to your signed-in account, and administrative access is limited to the business owner. No system can be guaranteed completely secure, so please use a password you do not reuse elsewhere.

If this policy changes, the revised version is published on this page and the date above is updated. Questions about privacy can be sent to support@ceirdai.com.